AI · Automation · Integration
Where AI, automation and your systems flow together.
NovAIFlow integrates AI, automation and your systems to eliminate manual work and optimize operations — measurable impact, live in under 30 days.
Operated in production
We don't demo. We operate.
- 11systems live in production
- 3,800+commits shipped in 12 months
- 5,000+automated tests green
- 12+AI agents running 24/7
- 4+AI voice lines answering real calls
- 3MCP connectors live in Claude & ChatGPT
What we do
Seven services. One continuous flow.
Productized where it should be, bespoke where it matters. Pick a single node — or let us wire the whole flow.
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01
NovAIFlow Automate
Automate business processes.
- Eliminate manual tasks
- Automatic flows between systems
- Reclaim operating hours
→ Manual work, gone
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02
NovAIFlow Connect
Integrate your systems.
- CRM, ERP & APIs
- Real-time data sync
- No more silos
→ Systems, connected
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03
NovAIFlow Agents
AI agents that work.
- Sales
- Customer support
- Internal operations
→ An agent in production
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04
NovAIFlow Insight
Analytics & BI.
- Live dashboards
- Automated KPIs
- Predictive data
→ Decisions, in real time
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05
NovAIFlow Optimize
Optimize operations.
- Operational audit
- Find the bottlenecks
- Measurable efficiency
→ Efficiency, measured
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06
NovAIFlow Transform
Strategic consulting.
- AI roadmaps
- Digital diagnosis
- Business transformation
→ A roadmap to AI
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07
NovAIFlow Build
Custom development.
- Bespoke software
- Advanced integrations
- Industry-specific solutions
→ Built for you
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Not sure where it starts?
Most real problems span several of these. That's exactly the point.
Talk to an architect
The difference
Most firms sell you one tool. We deliver the whole flow.
Point tools leave you exporting spreadsheets, stitching apps together and chasing data across systems. NovAIFlow unifies your systems, data and tasks into one automated, AI-powered flow — then keeps it running.
Many systems in. One flow of value out.
Case studies
Real systems. Real operations. Running today.
A selection of flows we designed, built and operate — on our own platforms and for clients in logistics, healthcare, compliance and SaaS.
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MULTI-AGENT · OPERATIONS
An operations department that never sleeps
Our multi-agent platform runs 12+ specialized agents 24/7 — ticket triage, technician dispatch, billing and customer comms across WhatsApp, Telegram, voice and email — for a managed-print fleet of 3,000+ devices.
99.4% automated reconciliation across 23,000+ legacy invoices
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VOICE AI · TELEPHONY
AI receptionists on real phone lines
Our voice AI agents answer business lines for logistics, HVAC and healthcare clients — bilingual EN/ES agents with multi-destination PBX routing, guardrails and post-call actions. Provider migration with zero reported downtime.
4+ live lines · bilingual EN/ES · 24/7
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MCP · AI CONNECTIVITY
Your business systems, inside Claude and ChatGPT
Production MCP connectors with OAuth 2.1 expose tickets, devices, invoices and CRM data as safe tools — 36 of them on one platform alone — directly inside the AI assistants your team already uses.
3 production connectors · OAuth 2.1 · audited
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COMPLIANCE · SAAS
From spreadsheet chaos to a compliance engine
For a Miami trucking-compliance firm: a multi-tenant platform replacing manual spreadsheets for ~570 carriers — deadline engine, auto-filled DOT/FMCSA forms and 48,000 historical documents migrated.
Live in production in under 30 days
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LOGISTICS · PLATFORM REBUILD
An air-cargo hub, rebuilt end-to-end
Full flight → booking → warehouse → delivery → invoicing platform for a Miami air-cargo operator, with pyramid multi-tenant security and a live public demo.
1,800+ automated tests green in CI
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AI REPORTS · SAAS
LLM-powered insight reports at scale
Sole engineering ownership of a behavioral-assessment SaaS on AWS — an orchestrated Claude pipeline renders personalized multi-section reports for every participant.
18 orchestrated model calls per report
Who we serve
Built for operations-heavy teams.
We work with companies of 10–500 people that are done with manual work and scattered data.
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Services
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Healthcare
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Logistics
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Retail
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Education
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Finance
How we work
From diagnosis to live — in under 30 days.
The same team carries it from first diagnosis to live operation. Most implementations go live in under 30 days.
Diagnose
Map the processes, data and bottlenecks worth automating.
Design
Architecture, AI agents and the integration plan.
Build
Ship the automation, agents and software — tested and real.
Integrate
Wire it into your CRM, ERP, APIs and data.
Optimize
Measure, tune and keep improving — continuously.
Portfolio
Our products run on the same flow.
We don't only build for clients — we run these platforms ourselves on the same automated flow, and offer them directly to you.
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AI Operations Platform
A multi-agent platform — orchestrated intelligence for real operations.
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Voice AI Agents
Enterprise voice agents — bilingual AI on real phone lines, in production.
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Logistics Control Tower
A logistics & 3PL platform — control tower, CRM, comms and master data.
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Managed Cloud & Hosting
The infrastructure & hosting layer — operated, observed and secured.
Who builds this
Built by an engineer who ships.
NovAIFlow is led by Luis Monsalve, an applied AI engineer in Miami. Every system above is designed, built and operated hands-on — from the multi-agent platforms and voice AI to the servers they run on. Bilingual EN/ES, serving the US and LATAM.
Start a project
Let's put your business in flow.
Tell us the process that's costing you time. We'll automate the flow that fixes it — and operate it once it's live.